■Before your direct inquiry

Please refer to the 【FAQ】 page on our answers to the frequently asked questions.

■Repair and replacement of the purchased product.

Please be noted that...
※We may not be able to respond to "urgent" request or on a specified date.
※Only in Japanese soil.
※Please use the format shown below when contacting us.

■Name
■Name of product (Ex. SQ30m)
■Question or request
Contact after your purchase ： support@exemode.com

■Purchase of products, wholesale, media/press release

Please be noted that...
※We may not be able to respond to "urgent" request or on a specified date.
※We do not accept direct contact by telephone or E-mail. Please use the format linked below for any inquiries.